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Weetabix On the Go Breakfast Drink …..New News.

Weetabix On the Go Breakfast Drink …..New News.

Weetabix On the Go Breakfast Drink …..New News.


And….all bottles now have Nutritional Traffic lights, which are all Green & Amber No Red!

Buy yours now from Blakemore.


Share the joy with Cadbury Mini Eggs

Red Bull – 3 Steps to Sales Success

Eat Natural Protein Packed

Multiple Marketing Ltd. are pleased to announce that Eat Natural Protein is now available from vending route to market Automatic Retailing.

Our bestselling bar squeezes 45% peanuts into each wrapper. That’s a seriously nutty bar. Luckily there’s space for chunks of dark chocolate, light soya crispies, puffed rice and shredded coconut. As you’d expect, each ingredient has been carefully selected, mixed and baked to keep it as it’s supposed to be.
Simple, really. Filling and satisfying.

• 10g protein per bar
• Chunky nuts
• Gluten free
• Veggie friendly
• Our bestselling bar

Eat Natural Protein has seen 77% growth in total market sales and 49% growth in the convenience channel.

For More information please contact Mark Williams on 07990 064735 or email

NIVO Launch Cloud Everywhere


Cloud Everywhere are a Unified Solutions Provider (USP). In simple terms, this means we provide telecoms and IT services which are designed and delivered to work together, saving you time and money while making your business more efficient.

Over 40% of our existing customers rely on Cloud Everywhere to manage and join up all their telecoms and IT services.

With IT and telecoms technologies rapidly becoming more and more integrated and dependant on each other, it’s now hard to draw a line on where the services start and finish. Cloud Everywhere are at the forefront of this convergence of technologies and we can help you with a Technology Road Map to deliver the right long term solutions for your business.

We don’t just provide and support telecoms and IT services, we focus really hard on understanding your business so we can make sure the technology you use is making you as productive as possible. We can help you get your information on the move, digitalise processes and collaborate from anywhere with an Internet connection.

Lots of technology companies blind customers with acronyms and the technical inner workings of solutions. We believe in speaking to you about the business and end user benefits of our solutions to make sure the technology you sign up for is actually going to be used and add value. If you want us to get technical then our team of engineers and consultants will be on hand to discuss our solutions at a level that suits you.

Whenever you interact with Cloud Everywhere, we want you to have the same positive experience. Our business is built on service which is why we take the time every quarter to review our service levels with you from your account manager, our support teams through to the products we support. We want our relationship to be an open partnership.

Cloud Everywhere MD Scott Pickavance is extremely proud of the services the business has been providing to the UK vending industry over the last 5 years “Although our customers span most major sectors, we specifically have been working within the Vending industry for over 5 years now. We are proud to support technology services to 30+ UK vending businesses ranging from regional through to national operators. It great to see within the vending sector that our customer recommendation score is 4.9 out of 5 in 2017, which follows a similar trait of 4.85 across our entire business.”

For more information about our services please visit

Disposable cups in vending…Part two


Municipal waste facilities are not currently able to separate cups efficiently from other materials. The recyclate has too low a value and volume to make it worthwhile developing technology for the separation so that the effective reprocessing of paper, polystyrene or polypropylene depends on the efficient collection of single material streams. The situation with PLA cups is more extreme. Mixed plastic recyclate has a very low value and the mixing of PLA cups with cups made from other materials makes the recycled mixture virtually worthless.

Until very recently no large waste handling company was interested in collecting post-consumer cups. Companies are now offering a post back service or the collection of decontaminated cups ready for baling but very few offer collection of post-consumer cups from business premises.

Among the few companies that currently offer this service, there are currently two models of operation, the open and the closed.

In the open model, a waste handling company offers a service to vending clients to collect cups along with other recyclables. Each type of waste – cans, bottles, cups – is collected in a separate container which is then emptied regularly by the waste handling company. Although the materials are collected separately the cups still need decontaminating before being baled. The bales are then stored until there is sufficient volume to dispatch to a specific reprocessor.

This collection model is currently available in from Simply Cups. They also offer the option for vending clients to package their waste cups and send them in by post.

In the closed model, a vending company collects the cups, along with other recyclables. In this case the service is only available to clients of the vending company. In this model the vending company adapts their vehicles to collect the recyclables regularly when refilling and servicing the machines. The one example of this model at present is operated by Options Recycling. The model is efficient in terms of collection but requires the vending company to have a waste handling licence, decontamination facilities and sufficient storage space to store the baled materials in order to build up sufficient stock to make onward transport economic, before they are sold.

Part 3 coming next month…

Cadbury One Hot Chocolate for Vending

Cadbury One returns to the spotlight in the Cadbury Hot Chocolate Portfolio!

Thank you for your generous donations…

As well as being fantastic business networking events, there’s an opportunity to raise money for some worthwhile charities at the NIVO Golf and Business Networking Event.

We have now managed to distribute all the charity cheques from your generous donations to our raffle and auction at the NIVO Golf and Business Networking Event 2017.

We have had a letter of acknowledgment from The Lily Foundation (click the image to see the full letter)

We managed to present a cheque to The Gallagher Trust at Vendex on 7th November

We also presented a cheque to EdUKaid at ‘The Great Vending Get Together’ event in Poole on 11th November. Graham was the auctioneer and helped to get as much money from those willing to partake as possible. It was great to see some of the NIVO members there supporting this great cause.

We presented a cheque to The Whole Autism Family in October and following that, Michelle ran a 10K race in Leeds, called ‘The Abbey Dash’, raising a further £540 which Michelle will present to the team – watch out for the photo of that coming soon…


5. LRS Fitwater_A4_Trade_Ad

Coffetek special offers on Neo beverage systems in partnership with Nescafé

7. Nestle Nescafe Gold Blend Coffetek

Happy New NPD from Burts Chips


Plymouth-based artisan crisp producer Burts Chips is expanding its Better For You portfolio with a brand new range of lighter snacks launching at the start of Q2 2018. Bringing healthier choices to the vending sector, the NPD will join Burts’ existing Better For You ranges, which have been hugely successful with health-conscious consumers: Lentil Waves and Quinoa Crinkles. More details on the NPD and its flavours to be announced shortly, watch this space.

Tapping into the growing consumer trend of seeking out healthier snacks that use more natural ingredients, Burts’ Lentil Waves and Quinoa Crinkles are the perfect option to promote as part of a ‘new year, new you’ health kick. Both ranges offer an alternative snack solution that provides consumers with the perfect combination between indulgence and health, without compromising on taste or texture.

Lentil Waves come in three authentic flavours: Sour Cream & Chive, Thai Sweet Chilli and Lightly Salted; each containing 40% less fat, a low glycaemic index and less than 99 calories per bag. Quinoa Crinkles are available in two enticing flavour varieties: Sweet Pepper & Chorizo and
West Country Cream Cheese; containing less than 90 calories per pack. Seasoned with natural flavours, the Crinkles feature 45% less fat, are gluten free and a source of fibre.

Both Lentil Waves and Quinoa Crinkles ranges, as with all Burts Chips products, are free from MSG, artificial flavourings, and colourings.
For more information, please contact Mark Lamble at Burts Chips on 07791 436 728 or

It’s been an exciting year for Vendmanager, and everyone at SB Software…


2017 was great…

…and 2018 will be better still with Vendmanager

We are delighted that we are now helping more operators than ever before to improve their business operations. Our family of customers keeps growing – thank you to everyone who has signed up so far.

We also won two awards this year (Best Ancillary at the Vendies, and Best Innovation from AVS).

And we have brought exciting new innovations to market successfully, benefitting the people who matter most – our customers. The match between Vendmanager and our clients (current or potential) is better than ever. This year we are marking our tenth anniversary. And that’s an exciting time. Long enough that we have built technological foundations that are sound, reliable and feature-rich: Vendmanager is simply better than anything else out there. Try it and see for yourself. Or ask any one of our growing family of happy customers. But it’s not so long that we have forgotten why we set out in the first place: to delight operators, by helping them to run their businesses better. And we do that by listening to their needs carefully, then delivering solutions that go beyond their requirements. It’s always been our customers who make us the best.

That’s why we are so proud that:

• Making Vendmanager Mobile available on Android is proving especially successful, allowing operators to use the mobile device of their choice (phone, tablet or phablet) to improve their operations.
• Our latest product Vendmanager Datakey is causing such a buzz – you just plug it into a vending machine to transmit data wirelessly via Bluetooth, increasing speed and security.
• The market is responding so well to Vendmanager Databridge, our low cost telemetry unit to bring any vending machine online.

If you’d like to know more about any of the opportunities that Vendmanager brings for improving a vending business, please get in touch. Any time.

And if you would like to stay up to date with all our latest news, just visit and sign up for our newsletter by clicking top left.

It’s been a very exciting year. And something tells us that 2018 will be even busier still. We look forward to it.

“Our Vision is to be a partner and supplier of choice for every one of our clients”


Scobie McIntosh, industry experts in Service, Machine Supply & Installation Services for Coffee, Vending, Bakery, Catering and Refrigeration machines

Service is the backbone of the Scobie McIntosh business and the area where we believe we will add value to the NIVO membership. Years of developing relationships within the industry means that today we work in parallel with a number of British and European Supermarkets, International Hotels Groups, Pub Chains, National Operators, Coffee Roasters and Independent Businesses, predominantly in the UK however beginning to expand into central and Eastern Europe.

Asset depreciation is often over 8 to 10 years and at Scobie McIntosh, we understand that during this time span equipment requires modernising, refreshing and sometimes being fully refurbished. We have a designated team specialising in taking equipment from various levels of age and condition to look like brand new and can factor this process into payment and service plans.

Our National Operations centre near Gatwick is responsible for managing and supporting a varied customer base in all sectors and each discipline – service, equipment, logistics, asset management and finance. Our specialist team of over 70 full time engineers, supported by our workshops and refurbishment divisions and incorporating some of the industry’s best technology, ensure that we offer consistency and timely responses to our customers.

We believe that in developing the relationship with our customers we are able to allow them time and flexibility to drive their businesses, whilst we maintain, manage and report with informed data ensuring maximum suitability and uptime of equipment. Within the centre our team will also calculate cost of ownership ensuring transparency over periods of time, full traceability of customer equipment through our logistics and asset management, both assisting in the forecast of aging estates and capital exposure.
We have met many members over the past 6 months and look forward to meeting more of you.

Please call 0845 5040 466 and speak with a member of our team who will be able to advise you on any of our sectors.


There’s more to Smart Pay than a mobile phone


Our latest research has revealed that consumers are embracing Smart Pay tech and are twice as likely to use their smart phone to pay for lunch than they were a year ago .

The statistics echo those released by World Pay earlier this year, indicating that the number of mobile transactions as a percentage of all in-store transactions has grown by a massive 247% in the UK over the last year.

One of the main drivers behind this growth has been convenience payments
in supermarkets, bars and petrol stations across the UK. A positive customer
experience at these grab and go purchase situations is significantly impacted by
speed, something that Smart Pay greatly helps with.

Smart Pay technology isn’t just limited to mobile phones and big business has started investing heavily in different vehicles to use the technology. In September alone, Fitbit partnered with MasterCard and Peugeot released the world’s first Smart Pay capable car key.

The opportunities for integration are endless and with consumers searching for ever quicker transactions, it is a certainty that Smart Pay in all its different forms will continue to snow ball over coming years.

This presents vending operators with a golden opportunity to piggy back its popularity and make their estates contactless enabled. The earlier they seize this opportunity, the quicker they can future-proof their businesses, drive sales and smooth the customer journey.

Matt Lane, Managing Director – Vianet

1. Vianet (2017, 01.25). Consumer research into vending on a proportional representative panel of 2000 UK consumer. Ginger Research.

Disposable cups in vending…Part one

The AVA has been active in encouraging the development of uses for recycled cups and it is clear that all cups currently in use in vending are capable of being recycled.

Vending operators can use cups made from a number of materials; paper, polystyrene, polypropylene and polylactic acid. Paper cups have a coating of polyethylene or polylactic acid.

Polystyrene, polyethylene and polypropylene are currently made from oil. Polystyrene cups used in vending are made from sheets of polystyrene but some catering facilities use expanded polystyrene because of its insulating characteristic.

Paper cups are made from wood pulp extracted by a variety of different processes depending on the country of origin.

Polylactic acid
is currently predominately derived from maize but could be made from a range of natural materials. Polylactic acid is used for cups for cold drinks or as a waterproof coating for paper cups.

All cups sold in the EU must comply with the Materials and Articles in Contact
with Food regulations 2012.

Most vending operators offer a number of options and the choice of cup is made by the client. Often this will involve:
• polystyrene or paper cups used in traditional vending machines.
• paper cups in table top coffee machines.
• polypropylene, polystyrene or paper cups for water.

Companies collecting used cups to be recycled need to provide ways of segregating cups to provide clean waste streams of each type of cup arising from that site. The client also needs to be happy with a number of different collection bins, which tend to be colour coded.

Lessons from the past
For many years members of the AVA funded the collection of polystyrene cups and latterly paper cups through the Save-a-cup scheme. This scheme collected polystyrene cups from sites and supplied them to a company in Leeds for regrinding and reuse. However, it never became self-sufficient because the costs of collection always exceeded the value of the collected plastic. The project demonstrated that the principle cost of recycling is in the collection from the vending site.

In the early days of Save-a-cup, some participating companies asked their operatives to collect cups from customer sites at the end of a service visit. Risks of cross contamination in the vehicle and the accumulation of waste cups on the premises of operating companies quickly stopped this trial. These days an operation of this type would require the operator company to have a waste handling licence.

It was also found that consumers put a range of materials in cups which then had to be decontaminated before they could be recycled.

Vending cups are very light. A polystyrene vending cup weighs roughly 5 grams on average, requiring 200,000 to make a tonne. A paper cup is rather heavier, weighing around 10 grams. Transport over long distances is only efficient in quantities of 20 tonnes, requiring the storage of millions of cups on an intermediate site. At its peak, the Save-a-cup scheme collected around 900 tonnes per year. This represented some 180 million cups but it was a minor contribution to the recycling of polystyrene in the UK.

The unpredictable nature of the supply of recycled material and the changes in market price for recyclate made it difficult to encourage manufacturers to use the material. It is clear that it has to be used either in batch manufacturing operations or in continuous processes which can accept variable amounts of recyclate. The problems of the market are typified by the liquidation of the paper recycling mill in Ashford and of the closing of Boomerang Plastics, the plastic recycling company in Warwick by its parent company Summit Systems.


N&W announces EVOCA Group

Valbrembo (Bergamo, Italy), 29 November 2017

N&W Global Vending S.p.A. (“N&W”), a world-leading manufacturer of professional coffee machines, rebrands as EVOCA S.p.A (“EVOCA”). The move coincides with the unveiling of the company’s coffee-focused global business strategy designed to strengthen its position as a leading player in both the Ho.Re.Ca (Hotel/Restaurant/Cafeteria) and OCS (Office Coffee Service) sectors.

Andrea Zocchi, Chief Executive Officer, states: EVOCA is the result of the integration of numerous global coffee machine manufacturers, a process which began in 2000 with the formation of N&W and which today finds its natural evolution in a new company that is positioned as a global leader in professional coffee machines”.

Coffee has always been at the core of our DNA and business strategy”- continues Zocchi – “It is an attractive market, with historically strong fundamentals, but also evolving, with new challenges and opportunities for growth. Our rebranding strategy is rooted in our past and reaches its full development today with EVOCA. We’ve looked ahead, beyond the established boundaries and progressed on a path that benefits our customers and all consumers”.

EVOCA Group has 1,800 employees and over 10,000 customers in more than 100 countries. The Company headquartered in Valbrembo (Bergamo), in Italy, is present globally with eight production sites, six R&D centers, over 500 patents and revenues in excess of €400 million. EVOCA produces one of the broadest range of professional coffee machines in the industry. EVOCA will continue complementing its coffee machine offering with its range of snack and food and can and bottle machines.

The new brand EVOCA reinforces its strategic positioning in the coffee market and enhances its corporate identity in the eyes of its customers and all stakeholders.

Zocchi concludes: “We look to the future with determination and enthusiasm. We are ready to maximize the opportunities offered by this exciting competitive landscape in front of us


The new “EVOCA” trademark symbolizes tradition and the continuous search for excellence, technology and innovation that are the heart of the Group’s history.

It merges an international approach and a commitment to innovation in ‘EVO’, that stands for Evolution, with the company’s Italian roots of the ‘espresso’ heritage with ‘CA’, that stands for Caffè. In Italian, EVOCA (like ‘evoke’ in English) means ‘call to mind for suggestion of feelings, imagination, creativity, happy memories’. It communicates the relaxing and inspiring sensation of a perfect coffee break. A name with an Italian sound, strong, impactful yet smooth and tasteful, like a good coffee should be.

The logo visually represents the Group’s strategic choices: the red color, a sign of the brand’s heritage, and the coffee bean, simple, full of strength and growth.

The Group has been growing its professional coffee business both organically and by acquisitions.

Organically, EVOCA has continuously updated its range of innovative professional coffee machines and has aligned its reporting and organizational structure to its key coffee end-markets. Furthermore, in the last year it has completed the acquisition of three companies that are highly synergistic to its mission: (i) SaGa Coffee, using the licenses of the famous trademarks Saeco and Gaggia for the professional coffee machines market; (ii) Cafection, the leading manufacturer of bean-to-cup coffee machines for the OCS market in North America and (iii) Ducale, a high-end technology company for large volume locations.



EVOCA Group is a world-leading manufacturer of professional coffee machines and a major international player in both Ho.Re.Ca. and OCS sectors. The Group was established in 2000 with the name N&W Global Vending, as a result of the integration of Necta & Wittenborg, both of which brought together expertise dating back more than 90 years. Today EVOCA has over 10,000 customers in more than 100 countries over the world, 1,800 employees and revenues in excess of €400 million and is present on a global level with 8 production sites and 6 research and development centers. EVOCA has registered over 500 patents.

Tyrrells Hand Cooked Crisps

See the attached video …

Vending in Hospitals – Complying with NHS Requirements

The NHS encourages hospitals to improve aspects of their work by offering financial incentives under a scheme known as “Commissioning for Quality and Innovation” (CQUIN). One of the aspects covered in the “improving staff health and wellbeing” section in the CQUIN for 2017-19 is the provision of healthy food for staff, visitors and patients.

The requirements for this will apply to all sites providing food in hospitals, including cafés, shops, kiosks, patient meals and drinks, and more importantly to us – vending machines.

The CQUIN for 2016/17 banned the advertising and promotion of products high in salt, fat, and sugar from all points of sale in hospitals. It also required that healthy options be available at all times for those working nights. The CQUIN for 2017/18 builds on this by requiring that:

• 70% of drinks lines must be sugar free (less than 5 grams of sugar per 100ml)

• 60% of confectionery does not exceed 250 calories

• At least 60% of sandwiches and other savoury products contain 400 kcal or less and less than 5g saturated fat per 100g

In the CQUIN for 2018/19 the above figures are increased to 80%, 80%, and 75% respectively.

The definition of drinks includes water, fruit drinks, and milk drinks. They must not contain more than 5% added sugar but the sugar naturally present in fruit drinks is not included. Milk drinks are allowed to contain up to 10% added sugar. Many manufacturers have already responded to the demand for lower sugar products and a wide range of products that comply with this requirement are already available.

Many confectionery manufacturers have changed the size of their products to fall under the 250kcal limit.

Sandwich’s may present more of a challenge depending on where these are sourced from. Major sandwich providers are already offering sandwiches which contain fewer than the 400kcal per serving requirement.

Several news outlets recently reported the story that “NHS bans sale of ‘super-size’ chocolate bars and sweets”. The vending industry continues to be required to follow the requests of the client. If you need some inspiration on healthier options contact us in the office!

Vendman Acquired By Vianet: ‘I’m Very Proud’, Says MD Rob Little.

After 25 years serving the UK vending industry, Vendman has announced that it has been acquired by Vianet.

‘The acquisition of Vendman by Vianet creates an unbeatable wealth of knowledge, product range and technological expertise that our new combined team will take forward to deliver a complete end to end solution incorporating telemetry, contactless payments, real time data, operational vending management and business information and insight’, Vendman MD Rob Little said.

Vianet MD Matt Lane agreed: ‘I’m hugely excited by the acquisition of Vendman. With over 20 years of experience in their relative fields of expertise, Vendman and Vianet, as a single company, will provide a proven and unbeatable range of software and technology solutions that will enable customers to drive both growth and efficiency in their day to day operations.’

Going forward as ‘the vending arm of Vianet Group plc’, Vendman will be supported by the largest combined team in the UK to be dedicated to providing exceptional service across all aspects of vending management and software.

‘I’m extremely proud that Vendman has become part of the Vianet Group and I’m looking forward to driving our joint objectives delivered through our common values’, Rob said. ‘I would like to personally thank NIVO all members for your support over the last 25 years and assure you that we’re looking forward to sharing all new and exciting innovations with you in the coming months!

7 things you can do now to prevent winter flood damage to your business

At least 16,000 homes and businesses were flooded during the winter of 2015-16, and this winter is supposed to be worse. Britain is expected to experience record winter rain, according to the Met Office. What’s more, according to the Royal Institution of Chartered Surveyors, 300,000 commercial properties are at risk for flooding. Therefore, it’s essential that you protect your business.

Even though floods cannot be completely avoided, there are preventive measures that you can take now to minimise damage to your business:

1. Sign up for alerts from the Environment Agency, the National Resources Wales or the Scottish Environment Protection Agency to receive timely flood warning messages.
2. Conduct a thorough risk assessment of the premises to identify potential at-risk areas.
3. For any risks identified, devise and implement an appropriate solution.
4. Purchase removable flood barriers to prevent flooding around doors and windows.
5. Have non-return valves installed on both drains as well as inlet and outlet water pipes.
6. Provide your employees with flood safety training, which should include how to shut off your building’s gas, electricity and water.
7. Develop a flood contingency plan with your suppliers and clients.

Create a comprehensive flood plan. While your plan will be unique to your business, it should at least include the following:

• A list of important contact information, including Floodline (0845 988 1188) and any additional flood warning systems, building services, suppliers and evacuation contacts.
• A map showing locations of supplies, protective materials and shut-off points.
• An outline of basic strategies for protecting property, ensuring health and safety, minimising business disruptions and facilitating recovery.
• Procedural checklists for staff to use during a flood.

If you want to get insured for flood damage, contact your nearest CLEAR office and we will be happy to help:
London: 020 7280 3450
Cranleigh: 01483 274792
Leamington: 01926 420 555
Spalding: 01775 716570