NIVO LAUNCH – SCOBIE MCINTOSH
Scobie McIntosh is a family business with a proud tradition of providing specialist support to the foodservice industry since 1885. Originating in the Bakery industry with equipment, service and utensils being specialist areas, the business diversified into the broader scope of foodservice during the middle 1950’s, and today we manage over 60,000 machines nationwide across 5 sectors – Bakery, Catering, Coffee, Vending and Refrigeration!
Service is the backbone of our business, our core strength and the area where we believe we will add value to the NIVO membership. We are independent of any national or international conglomerate allowing us the ability to work successfully within the many areas of the industry without being conflicted or seen as competitive! Years of developing relationships within the industry means that today we work in parallel with a number of British and European supermarkets, International hotels brands, pub groups, coffee roasters and independent operators predominantly in the UK however beginning to expand into central and Eastern Europe.
Our National Operations centre near Gatwick is responsible for managing and supporting our varied customer base in all sectors and each discipline – service, equipment, logistics, asset management and finance. Our specialist team of over 70 full time engineers, supported by our workshops and refurbishment divisions and incorporating some of the industry’s best technology ensures that we offer consistency and timely responses to our customers. We believe that in developing the relationship with our customers we are able to allow them time and flexibility to drive their businesses whilst we maintain, manage and report with informed and accurate data ensuring maximum suitability and uptime of equipment. Within the centre our team will also calculate cost of ownership ensuring transparency over periods of time, full traceability of customer equipment through our logistics and asset management, both assisting in the forecast of aging estates and capital exposure.
Our journey has been successful through the generations because our customers have believed, trusted and at times supported us throughout the evolution of the Industry as is today. Mark Stevens, Group Relationship Director says “To be a part of a business that has travelled so far and strives to be the best at what it does in a very competitive market, is exciting, challenging and very rewarding. Scobie at its heart is about ensuring its customers are being treated, supported and informed at all times in the manner that we have been over the past 6 generations, we look forward to meeting and developing our relationship with the members over the coming months and being an intricate part of new businesses moving forward.”