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“Our Vision is to be a partner and supplier of choice for every one of our clients”

“Our Vision is to be a partner and supplier of choice for every one of our clients”

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Scobie McIntosh, industry experts in Service, Machine Supply & Installation Services for Coffee, Vending, Bakery, Catering and Refrigeration machines

Service is the backbone of the Scobie McIntosh business and the area where we believe we will add value to the NIVO membership. Years of developing relationships within the industry means that today we work in parallel with a number of British and European Supermarkets, International Hotels Groups, Pub Chains, National Operators, Coffee Roasters and Independent Businesses, predominantly in the UK however beginning to expand into central and Eastern Europe.

Asset depreciation is often over 8 to 10 years and at Scobie McIntosh, we understand that during this time span equipment requires modernising, refreshing and sometimes being fully refurbished. We have a designated team specialising in taking equipment from various levels of age and condition to look like brand new and can factor this process into payment and service plans.

Our National Operations centre near Gatwick is responsible for managing and supporting a varied customer base in all sectors and each discipline – service, equipment, logistics, asset management and finance. Our specialist team of over 70 full time engineers, supported by our workshops and refurbishment divisions and incorporating some of the industry’s best technology, ensure that we offer consistency and timely responses to our customers.

We believe that in developing the relationship with our customers we are able to allow them time and flexibility to drive their businesses, whilst we maintain, manage and report with informed data ensuring maximum suitability and uptime of equipment. Within the centre our team will also calculate cost of ownership ensuring transparency over periods of time, full traceability of customer equipment through our logistics and asset management, both assisting in the forecast of aging estates and capital exposure.
We have met many members over the past 6 months and look forward to meeting more of you.

Please call 0845 5040 466 and speak with a member of our team who will be able to advise you on any of our sectors.

 

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